Privacy Policy

Information We Collect

• Contact details you provide — name, phone, email, service address — when you book service, request a quote, or contact us.
• Service details — equipment information, photos you share, service history, payment details processed by our payment provider.
• Usage data — IP address, browser type, pages visited, and basic analytics from cookies and similar technologies.
• Communications — calls, texts, emails, and form submissions you send to us.

How We Use Your Information

• Schedule, perform, and follow up on AC repair, installation, and maintenance services.
• Send appointment confirmations, service reminders, invoices, and receipts.
• Respond to your questions and provide customer support.
• Improve our website, services, and customer experience.
• Send occasional promotions or maintenance reminders (you can opt out anytime).
• Comply with legal obligations and protect against fraud or misuse.

SMS & Call Communications

By providing your phone number, you consent to receive service-related calls and text messages from Air We Go Air Conditioning, including appointment confirmations and updates. Message and data rates may apply. Reply STOP to opt out of texts at any time.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (booking platform, payment processor, financing partner, email/SMS, analytics).
• Manufacturers or warranty providers when needed to register or service equipment.
• Law enforcement or others when required by law or to protect our rights.

Cookies & Analytics

We use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can disable cookies in your browser settings, though some features may not work as expected.

Data Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe.

Your Choices

• Request a copy, correction, or deletion of your personal information.
• Opt out of marketing emails (unsubscribe link) or texts (reply STOP).
• Ask questions about how your information is handled.

To make a request, contact us using the details below.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent revision.

Contact Us

Air We Go Air Conditioning
1505 Poinsettia Drive Suite 1, Delray Beach, FL 33444
Phone: (561) 778-7078
Email: service@airwegoac.com